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Tel: (0203) 608 8101

Privacy policy

CV THAT WORKS has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the customer) online..
1. Consent for Collection, Use and Disclosure

Your use of the CV THAT WORKS site and/or your registration for CV THAT WORKS products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the CV THAT WORKS site.

CV THAT WORKS may occasionally update this Privacy Policy. When it does, CV THAT WORKS will also revise the “last update” date at the top of this Privacy Policy. In addition, CV THAT WORKS will seek a customer’s prior consent, by email, for any new uses or proposed disclosures of information collected from the customer prior to the change. CV THAT WORKS will notify customers by email of changes to this policy that will affect information collected from them in the future. In certain circumstances, however, CV THAT WORKS will not inform and obtain the consent of the customer, such as in connection with an investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order.

A customer may withdraw his or her consent for collection, use and disclosure at any time by sending an email to Please note that, if you do, CV THAT WORKS may suspend its provision of products and services to you. When you unsubscribe, if you fall within the guarantee period for any CV THAT WORKS product and you request a refund, the guarantee will be honoured.

2. Accountability

CV THAT WORKS collects, at the time of your registration and your sign-on to its web site, certain “personal information”(information that personally identifies you) including but not limited to your name, email address, home or work address, telephone number, and information about your computer hardware and software (e.g., IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses).

CV THAT WORKS has implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries. The Privacy Policy also provides that CV THAT WORKS will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on CV THAT WORKS’s behalf.

CV THAT WORKS has designated responsibility for your personal information to its Privacy Officer, who ensures compliance with the principles in this Privacy Policy. Other CV THAT WORKS individuals may be delegated to act on behalf of the Privacy Officer.

3. Purposes for Collecting Personal Information

CV THAT WORKS collects and uses personal information for the following Identified Purposes:

(a) to understand customer needs regarding CV THAT WORKS’s services;

(b) to develop and provide our web site and our products and services for our customers;

(c) to fulfill your requests for products, services or information;

(d) to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from CV THAT WORKS, its affiliates and third parties;

(e) to allow customers to access limited-entry areas of CV THAT WORKS’s site;

(f) to personalize some of our services and products for you and to deliver targeted advertisements and offers from CV THAT WORKS and third parties;

(g) to bill accounts and maintain payment records;

(h) to comply with any applicable law, regulation, legal process or government request;

(i) to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the CV THAT WORKS site or any CV THAT WORKS product or service;

(j) to protect the services, products or rights of CV THAT WORKS, including but not limited to the security or integrity of the CV THAT WORKS site; and

(k) to identify and resolve technical problems concerning CV THAT WORKS’s site, products and services.

CV THAT WORKS also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.

4. Limiting the Collection of Personal Information

CV THAT WORKS limits its collection of personal information to only that information which is necessary for the Identified Purposes. CV THAT WORKS does not direct its site to, nor does it knowingly collect any personal information from children under the age of thirteen.

When you visit the CV THAT WORKS web site, a cookie may be placed on your computer or the cookie may be read if you have visited the CV THAT WORKS site previously. CV THAT WORKS uses cookies to allow CV THAT WORKS to determine which products and services you have already purchased so that CV THAT WORKS does not provide redundant information to you, and, if you are an CV THAT WORKS affiliate, to track CV THAT WORKS sales made to customers referred by you so that you can receive compensation under our affiliate program. If you choose to not have your browser accept cookies from the CV THAT WORKS web site, you may not be able to view all the text on the screens, or to experience a personalised visit, or to subscribe to certain service and product offerings on the CV THAT WORKS site.

5. Disclosure, Processing and Retention

CV THAT WORKS does not sell, rent or disclose your personal information to anyone else, except:

(a) to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 2, above);

(b) to CV THAT WORKS’s employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on CV THAT WORKS’s behalf for any of the Identified Purposes;

(c) as necessary if CV THAT WORKS has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with CV THAT WORKS’s rights or property, other users of CV THAT WORKS’s web site, products or services, or anyone else that could be harmed by such activities; and

(d) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that CV THAT WORKS or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Your information may be stored and processed in the United Kingdom, or in any other country in which CV THAT WORKS or its affiliates, subsidiaries or agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country.

After your account becomes inactive (that is, if you request to be removed from our database), CV THAT WORKS will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove CV THAT WORKS’s compliance with any applicable law.

6. Accuracy of Personal Information

CV THAT WORKS will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing CV THAT WORKS about changes to their personal information. You can do this by calling 01656 880648 or sending an email to our privacy department. CV THAT WORKS will use new or updated personal information it receives from customers to update its own records.

7. Security Safeguards

CV THAT WORKS will use reasonable efforts to protect customers’ personal information.

8. Access to Personal Information

CV THAT WORKS will afford you a reasonable opportunity to review the personal information in your file, if you so request by calling (0203) 608 8101, writing to:

CV That Works

43 Lon Yr Eglwys
St Brides Major
Vale of Glamorgan
CF32 0SH
Wales, UK… or upon request to the Privacy Officer.

If CV THAT WORKS is not able to provide access to some aspect of a customer’s personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney-client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.

Customers have the right to request that inaccurate or incomplete information be amended as appropriate, by contacting CV THAT WORKS or the Privacy Officer as described above. CV THAT WORKS will promptly correct such personal information.

9. Our Guarantee

We wish to offer a service to our customers that they will enjoy and get some benefit from

We guarantee that if you have a CV written by CV That Works, CV That Works will guarantee that the customer will get an interview for a job role. The only stipulation that we place on this is that the client or customer makes a reasonable attempt to secure a job role within three months of having a CV written. This means that the customer sends his CV to at least 50 companies that may wish to use his/ her services in the capacity of an employee or that the client uploads the new CV to at least ten significant internet job sites . CV That Works may ask for evidence to acscertain whether reasonable attempts to gain employment have been made and to see whether the client is actually acting in good faith


Just wanted to say thank for all your help on my CV and cover letter. It has certainly paid dividends. Truly a worthwhile venture. Thanks again.
Mohamed E, UK
Glenn, I thought you may like to know that subject to references I got the position. So many thanks.
David S, Swansea
Hi Glenn, Thank you so much for getting this done with such short notice. I really appreciate it. Thanks, Lauren.
Lauren H, Swansea
Fantastic! I am very impressed with the level of service I have received from you. It is refreshing to see that you aren’t just going to end it with the completion of the cover letter and cv – above and beyond Sir, above and beyond.
Colin M, Cardiff
Hi Glenn Hope you are well? Just thought I'd let you know that I signed my contract last week with XXXXX. Previously I was employed on an Interim basis thru an agency. I just really wanted to thank you for helping me to realise my potential and helping deliver a knock out CV. If it hadn't been for that CV I wouldn't have gotten in the door with XXXXX. It's such a pleasure working in a company where the work you do is appreciated and everyone made me feel so welcome and where people help one another out. Certainly a far cry from my previous employer.
Andrew W, Mid Wales
I used your CV service sometime last year and was very pleased with the results I was given. I would like to pass them on to your site.
Justin B, England
Hi Glenn, I have two interviews this week one on Monday another in Wednesday. Let's see what feedback they supply. My wife will email her achievements. Positive feedback on Friday too
Philip W, Midland, UK
I am really happy with how the CV turned out, and am glad that I spent the money to have it done professionally instead of falling for a cut and paste job from the cheaper services. You really can see the difference.
Niall, England
Hi Glen. Thank you .................I got the job. First job interview in 17 years, got through to phone interview and then at HQ in London for further interviews and presentations.
Sally A, SW England
I have had an enormous response from every CV that I have sent. I was absolutely blown away.
Lance M, South Africa
I really appreciate your kind efforts and work for tailoring my CV. It was tough work and you managed it professionally.
Aamir S, Geneva
Dear Mr Glen. Outstanding job on my Cover letter and CV. They are very professionally written and reflect the image I want to portray.
Said R, Jordan
In a 5min video you pointed out more things than my friends and family could spot in over a week.
Ioana A, Budapest
I got the job!! Just wanted to let you know my news that I got the role! Thanks so much for your help and support!!
Natalie R, London
Confirmation received from Swansea University!! I’ve got into LAW!!!!!
Kiera P, Cardiff
I have a good news! Your work on the CV got me called for the interview at BCG just as I had hoped for. Also, BCG was the only company I sent the CV to, so it is 100% success rate.
Bonney, A, India
The interview is on Monday. I hope to crack it and will let you know in a couple of weeks if I got the job. But whether I get the job or not, your CV got me shortlisted for the interview and that is the maximum I had hoped from a resume. I cant express how happy I am with your service.
Eve W, Ireland
Thank you for the finalised CV. I am very pleased with the results. Thank you for all your help.
Russell M, Swansea
I have been working with Glenn for a number of months. My job search had not been fruitful until I came across Glenn. He helped me bring out the best in me; the things that were not obvious to me. He gave me the necessary tools to re-enter into the job search market with confidence. I am very grateful to Glenn for his help and only wish I had found him earlier.
Dale J, France
I can honestly say that Glenn is an Absolutely World Class Professional at what he does. He's tough with you but he gets the best out of you and he will not settle for anything less. If you need a first class evaluation of your talents, experience, expertise he the man to go to. And a thoroughly nice honest individual to boot. Best wishes Jenny.
Jenny L, Wales

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